Refund policy
Assalamualaikum Warahmatullahi Wabarakatuh,
Dear Valued Customer,
We sincerely regret that our product did not meet your expectations. Please rest assured, we are fully committed to resolving this matter in a way that honors your trust in us.
Return Policy:
Eligibility:
Returns are accepted within 15 days of purchase for unused and undamaged items.
Refunds will cover the full product amount (excluding shipping fees).
All customized products are non-refundable and non-exchangeable.
Process:
Return requests may take 5-6 business days to process.
Our team will evaluate the product’s condition upon receipt.
Important Notes:
This policy applies only to online purchases.
Used or damaged items cannot be accepted for returns (as per principles of fairness).
We humbly request your patience and understanding as we work to ensure a resolution that aligns with both your satisfaction and our shared values.
For further assistance, please contact our team. JazakAllah Khair for your trust in SnappyWalls Pakistan.
With gratitude,
SnappyWalls Pakistan